Grace Costantino began her career at the Smithsonian Libraries in 2008 as a Digital Services Intern, working to help develop the Smithsonian Research Online Repository. From August 2008-January 2012, she served as a BHL Librarian at the Smithsonian Libraries, after which she acted as the BHL Program Manager from 2012-2013. In 2014, Grace rejoined the BHL project as the Outreach and Communication Manager. During her tenure with BHL, Grace has helped shape the program's digitization workflow, assisted in the implementation and administration of the user feedback system, facilitated strategic planning efforts, organized evaluation and reporting policies, spearheaded marketing and promotional activities, performed financial administration, developed and managed BHL's outreach and communication strategy, expanded social media initiatives, and engaged with the public to excite audiences about the wealth of biodiversity heritage and knowledge available in BHL. Grace received a BA in Studio Art, Graphic Design, and Art History, as well as a Master's degree in Information Systems and Management, from the University of Maryland, College Park. Her professional interests include graphic design, data visualization, data augmentation via crowd-sourcing, journalism, and new media. She is the co-author of the De Gruyter Saur / IFLA Research Paper 2011 Award-winning article, “Heeding the Call: User Feedback Management and the Digital Library," and a recipient of the 2012 National Museum of Natural History Peer Recognition Award for her work with social media.